Goodwood Group

Goodwood is England’s greatest sporting estate and home to three of the biggest sporting events in the world. Set in 12000 acres of glorious Sussex countryside, it’s an English estate like no other – home of Festival of Speed, Qatar Goodwood Festival and much more. At Goodwood, their vision is to create and maintain a financially healthy group of businesses that – both individually and through collaboration – help to protect their heritage.

To manage contractors onsite, the business was working in separate spreadsheets to manage contractors and the compliance around events on the estate. The Goodwood Group were looking for an innovative system that could meet their requirements and help reduce the labour-intensive process of managing contractors coming onto site.

Target’s Gatehouse Compliance system has enabled Goodwood to gain control and automation with its event compliance process. Additionally, the flexibility of the system and Target’s development skills and knowledge has also enabled the business to set up events and invite contractors to accept roles and manage their workers and sub-contractors compliance documents via the system.

The Gatehouse system is providing Goodwood with an efficient, cost effective and user-friendly method that enables the team to easily share information across departments and the business, as well as have clear visibility over their events, contractors and compliance.

Through an initial pre-planning meeting, Target were able to identify and evaluate Goodwood’s need for change and how they wanted to move forward with the benefits that a Gatehouse system could offer. Working collaboratively, Target has enabled Goodwood’s Gatehouse system to provide:

  • A Contractor Onboarding Process to standardise data being collected.
  • A Database of Contractors which includes relevant health and safety, risk assessments and RAMS documents.
  • An overall view of any event projects to enable the team to review compliance of contractors and insurances.
  • Event management to update information in real time and automate email notifications and reduce time spent compiling data from multiple sources.
  • A collaborative system for Goodwood departments to seamlessly work together and reflect organisation workflow and terminology.

“The Gatehouse system is enabling us to work collaboratively with our contractors and ensure compliance standards. We’ve found the Target company very easy to work with, the coding is excellent and the system itself is self-explanatory; it is working exactly how we envisaged for this first phase and we can’t wait to roll it out around the Estate.”

DI HUDSON, GROUP HEAD OF IT

Di Hudson, Group Head of IT at Goodwood, said: “We were going through a Business Transformation Project and were looking for an innovative system that could meet the requirements of our multiple departments and varied events. Going out to market, Gatehouse was the first system we saw; we liked the simplicity of the system and the ease with which things could be changed and developed to meet our needs.”

“We decided we wanted a phased implementation approach; starting with our Motorsports Events team. Through working initially with Target’s consultancy services and then with their Technical Director, we were able to analyse and map the event process with our Event Managers to ensure everything we need could be configured into the system. The phased approach enables us to spread the amount of change in the event operations department as well as enable us to work with the system before we develop it further – with the help of the Target team – and eventually roll the system out to the rest of the Estate.”

She continued: “The Gatehouse system is enabling us to work collaboratively with our contractors and ensure compliance standards. We’ve found the Target company very easy to work with, the coding is excellent and the system itself is self-explanatory; it is working exactly how we envisaged for this first phase and we can’t wait to roll it out around the Estate.”

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