Hermes

Hermes, the consumer delivery specialist, delivered 304 million parcels in 2017. Whether for businesses or consumers, domestically or internationally, its network are working towards becoming the carrier of choice for every consumer in the UK.

Hermes was looking for an alternative contract management solution to improve their original access database. Hermes wanted a system that could not only handle expenditure, but also income contracts and provide more insights around spend.

Target has worked closely with Hermes to develop its Accord Contracts Managements system. The system is now allowing the organisation to securely store and gain control over all their important contract and supplier data, as well as have clear visibility over the department activities and can extract any data set to create the reports they need.

Working collaboratively with Hermes’ Procurement Team, Target’s Accord system is providing additional functionality around:

  • Spend Analysis – enabling the organisation to track spend and easily make comparisons between suppliers, as well as the ability to import important data from finance system to improve insights to improve spend management.
  • Income Contracts – the ability to also manage income contracts alongside expenditure contracts, is ensuring all data is in one single repository so Hermes can pull together legal and financial data.

“Working with Target has enabled us to get the contract management system we needed; we couldn’t be any happier. With the Accord system we are now able to create more specific reports that inform our decisions, as well as having overall visibility across both our expenditure and income contracts.”

ANDREA CLEGG, PROCUREMENT MANAGER

  • Suite of Reports – Accord is designed to manage all the various data entities, now the procurement team can create the relevant and specific reports they need to make more informed decisions.

Andrea Clegg, Procurement Manager said: “Working with Target has enabled us to get the contract management system we needed; we couldn’t be any happier. With the Accord system we are now able to create more specific reports that inform our decisions, as well as having overall visibility across both our expenditure and income contracts.”

She continued: “Target has allowed us to gain clarity over our contracts. Target is always on hand to offer help and advice and respond to all questions and requests; they regularly go above and beyond.”

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