Ornua – The Home of Irish Dairy, is an agri-food commercial co-operative which markets and sells dairy products on behalf of its members, Ireland’s dairy processors and in turn the Irish dairy farmer. Ornua has been present in the UK for over 50 years and today is one of the leading suppliers of dairy products in the UK.
The business was very dependent on paper processes across their site in regards to their contractor management and authorisation of work permits. Ornua Foods were keen to explore a solution to remove their paper-based process and change how they manage contractors and visitors attending site.
Through viewing the Gatehouse Contractor Management product video, it helped identify their need to improve and standardise their contractor compliance process, specifically around the requirements of; Contractor On-boarding, Health and Safety Questionnaires, Insurance, Expiries and Renewals, Contractor Control, Visitor and Contractor Inductions and Assessments, Risk Assessments, Method Statements and Tracking of Permit to Work.
Target have provided Ornua Foods with their own Gatehouse Visitor and Contractor Management System, to enable the business to gain control and create a standard internal process to manage the onboarding and issuing of permits to work when Contractors and Visitors attend site. The flexibility to configure Gatehouse to Ornua’s workflows has enabled the business to have a collaborative system that meets the requirements of multiple departments and buildings, as well as identify gaps where the system could further improve their compliance workflows and internal communications.
“We could initially see the value in the Gatehouse Contractor Management System and knew it would be the solution to our problems and that we needed to implement it immediately; we even spoke to other users and had a site visit to personally see the positive impact it had on other businesses.”
Derek Holes, Facilities Manager said: “After reading about the Gatehouse system online and viewing it’s product video, I was very keen to explore the system and its capabilities further. We were very dependent on paper processes to manage our contractors on site; understanding the concept of compliance through the Gatehouse infographic opened my eyes to how we could move in the right direction to remove ourselves from paper and use a forward thinking system.”
He continued: “We could initially see the value in the Gatehouse Contractor Management System and knew it would be the solution to our problems and that we needed to implement it immediately; we even spoke to other users and had a site visit to personally see the positive impact it had on other businesses. The team at Target, and the Gatehouse system has opened our eyes to have a more forward approach to our compliance processes and has already made a positive difference to the business.”